Prime Minister Shehbaz Sharif has approved a comprehensive set of reforms under the Hajj Policy 2026, which is meant to transform the pilgrimage experience for Pakistani pilgrims through complete digitization and stricter oversight.
Chairing a meeting of the federal cabinet on Wednesday, the Prime Minister stressed that providing top-class facilities to pilgrims was a national responsibility. “Ensuring comfort, transparency, and timely support for every pilgrim is our foremost duty,” he said, adding that no compromise would be tolerated in this regard.
A Fully Digital Hajj Experience
Under the new policy, the entire Hajj operation will be digitized starting from 2026. From online applications and payments to real-time monitoring of services, technology will be at the heart of the new system. Pilgrims will be provided with digital wristbands, SIM cards, and access to the Pak Hajj mobile app for instant support and tracking throughout their journey.
The new quota allocation sets aside 70% for the government scheme and 30% for private operators. Importantly, private companies that failed to deliver on commitments last year will now be required to accommodate affected pilgrims in 2026, ensuring accountability and fairness.
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A minimum threshold of 2,000 pilgrims per private company has also been introduced, alongside 1,000 seats reserved for hardship cases, so that vulnerable applicants are not left behind.
Enhanced Oversight and Services
For the first time, the policy is introducing third-party validation of all Hajj operations, making certain independent checks on quality and transparency. Assistants will be shortlisted through competitive testing, eliminating favoritism.
Upgraded lodging, improved food arrangements, and emergency compensation mechanisms have also been ratified to improve the overall experience.
The Prime Minister has given the command to the Ministry of Information Technology to work closely with the Ministry of Religious Affairs to ensure a seamless transition to the new system.
Officials say the 2026 Hajj policy strongly depicts Pakistan’s commitment to giving pilgrims a world-class, transparent and safe experience. All these are setting new standards for service delivery.