Pakistan has launched a new, technology-driven passport system that allows real-time tracking of passport applications, printing, and delivery — both inside the country and abroad.
The new platform, called Shikra, has been introduced at the Directorate General of Immigration and Passports. It is a major step toward modernising passport services and improving transparency.
With Shikra, every stage of the passport process can be monitored — from application submission to final delivery. The system is designed to meet international standards, ensuring faster processing, better oversight, and improved service for citizens worldwide.
Interior Minister Mohsin Naqvi inaugurated the system at the Directorate General of Immigration and Passports. Senior officials from FIA, Immigration & Passports, Islamabad Police, and the capital administration attended the ceremony.
With this move, Pakistan aims to bring its passport services closer to international standards.
How the ‘Shikra’ Passport Monitoring System Works
The real-time passport monitoring system ‘Shikra’ allows officials to track every passport application step by step. Authorities can now see applications, printing progress, and delivery status instantly.
The system displays all data on a digital dashboard. This helps supervisors monitor daily performance and quickly fix delays. As a result, passport services become faster and more reliable.
In addition, staff performance can now be reviewed fairly using real-time data.
24/7 Monitoring Room and Call Centre Launched
Along with Shikra, the government has activated a 24/7 monitoring room and a dedicated call centre. These facilities allow authorities to respond quickly to public complaints and service issues.
Meanwhile, the issuance of Emergency Travel Documents is now fully digital. This change saves time and reduces paperwork for citizens in urgent situations.
Improved Security and Faster Passport Printing
Pakistan has also upgraded passport security features to meet ICAO global standards. New automatic German printing machines now handle passport printing.
These machines increase production speed and minimize human errors. As a result, passport delivery has become more secure and dependable.
Read more: https://www.pediastan.com/articles/new-pakistan-passport-with-stronger-security-features/
Better Crowd Management and Smarter Operations
Under the new system, crowd levels at passport offices are detected automatically. At the same time, a Network Management System is capable of tracking machine performance and application backlogs.
This smart monitoring ensures smoother operations and shorter waiting times for citizens.
A Big Step Toward Global-Standard Services
By launching the real-time passport monitoring system ‘Shikra’, Pakistan has shown a strong commitment to reform. The goal is simple:
- Fast
- Secure
- Citizen-friendly passport services
This digital shift marks a new chapter in Pakistan’s public service delivery.